Training Sessions >> Rechart Operational Processess to be Data-Driven
The training session, as a case, works top-down through the steps to rethink the management processes of a maintenance operation through the lens of what data and analytics make possible. The sequence applies to any operation but uses maintenance as the case. At the top is to establish how the firm, through the plant, competes and wins in its industry and how the competition is scored financially. Next, is to establish a proxy to the top measure of competitiveness by which the maintenance operation would be measured in the same financial terms as the grand score. Thence, is to establish the set of operational scenarios that would constitute maintenance performance at the pinnacle of the proxy. These constitute the North Star to the maintenance operation. Finally, is to establish and chart the structure of maintenance management processes that are required for the plant to be able to operate at the pinnacle.